About Me
I am a Professor of Information Systems at ESSEC Business School and hold the ESSEC Digital Disruption Chair.
My work bridges emerging technologies and financial services, building on more than twenty years of research into digital payments, platforms and innovation. Through academic research, teaching, executive education and company projects, I examine how emerging technological developments translate into business applications and impact. My current interests include AI transformation, blockchain adoption and agentic commerce.
I have been based at ESSEC’s Asia-Pacific campus in Singapore since 2016, after spending about a decade at ESSEC in France.
I hold a PhD in Information Systems from the University of Lausanne, where I worked under the supervision of Yves Pigneur, co-creator of the Business Model Canvas.
My research asks why some digital innovations gain acceptance while others struggle, even when their technology appears superior. I examine the choices made by firms, the relationships between platform owners and their partners, and the conditions that influence adoption. Payments and financial services provide a particularly rich setting for these questions, where technology, regulation and established business practices meet.
As Digital Disruption Chair Holder at ESSEC, I participate in a company-supported initiative in which students explore frontier technologies and their business applications. The Chair’s work includes the Digital Disruption Matrix, which brings together quantitative and qualitative evidence to capture signals of disruption across technologies and sectors. It complements my academic research with opportunities to examine emerging use cases and engage with the people developing and applying these technologies.
I teach fintech, digital disruption, platforms and digital business models in degree programs and executive education. My work with organizations includes custom programs, leadership discussions and research partnerships. I also speak at industry events and contribute to media coverage of digital banking, payments and emerging technologies, bringing a research perspective to questions that matter beyond the university.