13 October 2008 522 views No Comment Print This Post  Email This Post

Kalle Lyytinen, Yves Pigneur and I have been working on trying to understand why mobile payments fail in Switzerland. We looked at three Swiss case studies that failed at different stages. The objective was to unveil the main reasons of failures and try to propose several factors of success for future initiatives.

As it is essential to look at mobile payments with a multi-perspective approach, we selected three frameworks to analyze the cases. These frameworks supported a structured analysis using economic, strategic, and resource-based perspectives.

This research is still in progress as we need to study more relevant cases in order to uncover some potential patterns that lead to success or failure. We will probably look at other countries that have had other experiences with mobile payments (e.g., Japan, Korea, or Austria).

The paper was accepted for presentation at the 42st Annual Hawaii International Conference on System Sciences (HICSS) on the Big Island from the 5th to the 8th of January 2009. The paper will be published in the conference proceedings available in the Digital Library of IEEE Computer Society.

If you are interested to read this paper, here is a draft version: Download PDF